System Maintenance

Temporary interruptions will take place over the next few months for system maintenance of the KUMANO TRAVEL Community Reservation System.

We apologize for any inconvenience this may cause and appreciate your understanding.

December 31, 2024 (Tue) to January 4, 2025 (Sat)

Interruption Type	Business suspension
Interruption Time	December 31, 2024 (Tue) 17:00 ~ January 4, 2025 (Sat) 9:00 Japan Standard Time
MyPage Access	Yes. MyPage accounts and Chat are possible.
New Reservation Requests	Not possible

February 14 (Fri) ~ 27 (Thu), 2025

Interruption Type	Business suspension
Interruption Time	February 14, 2025 (Fri) 17:00 ~ February 27, 2025 (Thu) 9:00 Japan Standard Time
MyPage Access	Yes. MyPage accounts and Chat are possible, but not between Feb 21-27 during full system suspension.
New Reservation Requests:	Not possible

February 21 (Fri) ~ 25 (Tue), 2025

Interruption Type	Temporary full system interruption
Interruption Time	February 21, 2025 (Fri) 17:00 ~ February 25, 2025 (Tue) 9:00 Japan Standard Time
MyPage Access	Not possible
New Reservation Requests	Not possible

Reservation Request Available Times

In an effort to meet the demand for bookings and keep to our sustainable management goals, the new request booking times have been set for only certain parts of each day. Thank you for your understanding.

From Monday, March 11, 2024, the KUMANO TRAVEL Community Reservation Site is only open to receive new requests during set operational times: Daily 9:00 to 17:00 (Japan Standard Time).

World Clock link

For current users who have submitted a reservation request, access to your MyPage, including MyChat, changes and cancellations are available anytime with no closure period.

NOTE: We are not able to receive any last-minute reservation requests by e-mail or phone calls.